How LCI improved credit efficiency by 80% using Wiserfunding

The challenge

When LCI was preparing to more than triple its portfolio of customers and aircraft, it required a credit tool that would enable efficient, effective evaluation of customers at scale. To screen every inbound prospect, their existing credit risk assessment process involved manual entry to generate a risk report, which was then compiled and analysed in spreadsheets. There was an additional challenge: credit benchmarks available through their existing ratings tool lumped SMEs in with blue-chip corporates, so LCI’s customer risk metrics were not precisely contextualised, and often unfavourable for SMEs. The risk team wasn’t the only impacted team either. Credit reports and data outputs weren’t standard from one customer to the next, which meant that the entire team, from commercial negotiators to senior leaders, would have to digest information on a case-by-case basis.

Objectives

LCI’s team knew they needed to implement a credit risk solution that would:

Support them as they tripled their portfolio
Reduce the time required to screen potential customers
Generate a user-friendly, standardised risk report that could be interpreted by everyone at the company, from Marketing to Credit to Senior Leadership.
Drive alignment amongst all teams by reducing uncertainty in the risk analysis process
Gain confidence in the quality and accuracy of risk assessments by implementing an SME-specific risk assessment tool

Powering LCI’s scaling ambitions

Rapid screening for potential customers

Given the capital-intensive nature of the aircraft leasing business, LCI required an SME-specific quantitative risk assessment of every potential operator who wanted to lease from their fleet. These quantitative risk assessments provide essential inputs that anchor their qualitative legal risk assessments and support their commercial negotiations. Using Wiserfunding’s platform, LCI’s commercial team gathers essential data about the lead and uploads a single datasheet into the platform. Within seconds, Wiserfunding generates a holistic, standardised risk report. LCI’s commercial team then use the applicant’s SME Z-score, Probability of Default (PD), and Bond Rating Equivalent (BRE) to decide whether to progress the candidate to the next stage of evaluation.

Enabling accurate, transparent negotiations

Aircraft leasing contracts always involve a negotiating process that tailors the lease terms to the operator’s risk profile. Since so much of the risk assessment can be qualitative, the negotiation process can become tricky for commercial negotiators who have less insight into the risk assessment. LCI’s commercial team uses Wiserfunding risk metrics to complement the wider commercial picture in determining the risk factors and terms of the lease. Commercial negotiators all have access to the same, user-friendly risk reports, so they can always transparently justify negotiating terms for their customers.

Embedding trust in the credit process

Many of LCI’s customers are niche or non-listed SME operators, which means that previous risk assessments were often aggregated across different inputs, non-standard data sources, and benchmarks based on blue-chip corporates. Internally, this approach created uncertainty which meant that decision-makers often spent unnecessary time reviewing the accuracy and integrity of the underlying credit modelling assumptions instead of focusing on the decision itself. Now, Wiserfunding’s platform has become a trusted source of truth that eliminates the need for back-and-forth exchanges. In particular, the SME-specific benchmarks more accurately reflect the nuance of smaller businesses, giving the team greater confidence.

Results: Quick screening for profitable scaling

Rapid screening. Before Wiserfunding, screening a lead took one week on average because of manual data entry and reconciliation. Now, the process takes a single day, saving 80% on screening time.

Healthy portfolio growth. Since implementing Wiserfunding, LCI has underwritten over $200mn worth of assets over the past 18 months, which has contributed to their ambition of tripling the portfolio.

Team alignment. The communication gap between Credit and Commercial teams can be high, since both hold different incentives, expertise, and language. Negotiations are now grounded in a single source of truth for quantitative risk metrics, so LCI can confidently agree on a business’s risk profile and explain proposals to their prospects.